Wonderchat Launches Workspace: A Private, Company-Trained ChatGPT That Replaces Broken Enterprise Search

Screenshot of the Wonderchat Workspace dashboard showing an employee asking a natural language question and receiving a source-cited answer from connected SharePoint, ERP, and PDF knowledge sources

SINGAPORE – June 17, 2026 – Wonderchat, the Singapore-based AI platform trusted by Fortune 500 companies including ESAB and Aramco, has launched Wonderchat Workspace, a private internal AI knowledge platform that gives every employee instant, source-attributed answers from all organizational knowledge — SharePoint, Google Drive, ERPs, PDFs, training videos, and websites — through a single conversational interface.

The timing is significant. Microsoft Copilot is positioned as the AI answer to enterprise knowledge search — but a growing cohort of enterprise buyers is finding it falls short when critical data lives outside the Microsoft 365 ecosystem: in ERP systems, legacy LMS platforms, training websites, and custom documentation repositories. Wonderchat Workspace indexes across all of it.

The Problem: Enterprise Knowledge Is Scattered, Search Is Broken

The challenge of enterprise knowledge management has never been more acute. For most mid-market and enterprise teams, organizational knowledge is fragmented across a dozen systems. SharePoint holds some of it. Google Drive holds more. ERPs, product databases, procurement policy directories, and training videos hold the rest. The result: employees waste hours searching for information that exists somewhere — but is practically unreachable.

The cost is real. Sales engineers lose RFQs because they can’t find the right spec sheet fast enough. Warehouse workers call corporate for answers they should be able to look up in seconds. HR teams answer the same PTO and benefits questions on a loop. Field reps on job sites have no practical way to access technical documentation they need right now.

“In this day and age of ChatGPT, even though we have all these great resources, it’s really hard for people to find information and the answers they’re looking for,” added Tripaldi. “There’s increasing pressure from employees: why is this so hard?”

Wonderchat Workspace: One AI That Searches Everything

Wonderchat Workspace connects to an organization’s existing repositories — including Microsoft SharePoint, Google Drive, PDFs, ERPs, and websites — and indexes everything automatically. Employees interact with it the same way they’d use ChatGPT — in natural language — and receive precise, source-attributed answers in seconds.

The platform includes:

• Universal Search (“Everything Agent”): A single AI-powered entry point across the entire organizational knowledge base. Every answer cites its source document, giving enterprise and compliance teams an audit-ready trail.
• Purpose-Built Internal Agents: Specialized AI agents for HR, IT support, sales enablement, procurement compliance, and employee onboarding — each scoped to specific knowledge folders with role-based access control. Teams can deploy a dedicated HR Agent for benefits questions, a Sales Playbook Agent for competitive intel, and an IT Support Agent for technical troubleshooting — all simultaneously.
• Native SharePoint & Google Drive Sync: Auto-updates when documents change, so the AI always reflects current policies — not last month’s circular.
• Document Invalidation: When new policies, procedures, or circulars are uploaded, they automatically override outdated versions in the AI’s knowledge. Critical for procurement compliance and audit-readiness.
• Microsoft Teams Integration: Deploy AI agents directly inside Teams, meeting employees where they already work. All three enterprise evaluators who reviewed Workspace in early 2026 specifically requested this capability.
• Multi-Model Flexibility: Choose from OpenAI, Claude, Gemini, or Mistral — no vendor lock-in. Enterprise buyers in regulated industries can select the model that meets their compliance requirements.

“When enterprise buyers see the external AI agent and the internal Workspace together — from the same knowledge base — they’re like, wow,” said Vera Sun, CEO of Wonderchat. “It puts the product in a different category. We’re not just an AI chatbot company anymore. We’re the operating system for how a company’s knowledge reaches every person who needs it.”

Proven Results in the Field

Wonderchat’s external AI chatbot — which shares the same underlying knowledge architecture as Workspace — has already delivered measurable results for Fortune 500 companies and fast-growing enterprises:

• ESAB, a Fortune 500 industrial manufacturer, uses Wonderchat across their global product catalog of 20,000+ documents across multiple languages and regions, saving 100+ hours per month and achieving a 100% first-response improvement.
• Saudi Aramco deployed Wonderchat for both public-facing website search and internal cross-divisional employee knowledge access, reducing query resolution time from hours to seconds.
• Ranken Technical College recovered 4–5 staff hours per day through dual AI deployments covering student support and internal operations.

For Workspace specifically, early enterprise deployments are focused on wholesale distributors managing 50,000–100,000+ SKUs, distributed workforces with 100–10,000+ employees across locations, and procurement departments managing constantly shifting policy circulars.

The Competitive Moat: Dual-Product Architecture

What separates Workspace from standalone enterprise search tools — including Glean, Bloomfire, and Guru — is a structural advantage: Wonderchat is the only platform where the same knowledge base simultaneously powers a customer-facing AI chatbot and an internal employee AI. Competitors are either external-only (Chatbase, Intercom, Ada) or internal-only (Glean, Bloomfire, Guru). Wonderchat is both.

Companies that deploy Wonderchat’s external chatbot get Workspace’s internal AI with zero setup — their knowledge base auto-imports instantly, with no re-training or re-uploading. The cross-sell flywheel runs in both directions: external chatbot customers upgrade to Workspace; Workspace customers immediately see the value of the external AI.

The pricing gap is equally significant. Glean, the category-defining enterprise search platform, starts at $50–65 per user per month with minimums above $60,000 annually and multi-month deployment timelines. Wonderchat Workspace starts free for teams of up to five and is available at $25 per seat per month for enterprise — a fraction of the cost, deployed in minutes rather than months.

Availability and Pricing

Wonderchat Workspace is available now. Pricing:

• Free: $0/month — up to 5 members, 1,000 pages of knowledge, 3 agents
• Premium: $99/month — up to 5 members (+$25 per additional seat), 10,000 pages, unlimited agents, analytics and access control
• Enterprise: Custom pricing — unlimited members, unlimited knowledge, SSO/SAML/SCIM, audit logs, dedicated customer success, SLA. Starting at $25/seat/month.

Workspace billing is completely separate from Wonderchat’s external chatbot product, allowing companies to adopt one or both products independently.

About Wonderchat

Wonderchat is a dual-product AI platform for customer operations and internal knowledge, founded in Singapore in 2023. Externally, companies deploy AI agents trained on their documentation that resolve 70–92% of customer inquiries autonomously — with native AI + live chat hybrid included. Internally, Wonderchat Workspace gives every employee a private, company-trained ChatGPT across SharePoint, Google Drive, ERPs, and all organizational knowledge. The platform is trusted by 1,000+ clients including Fortune 500 companies ESAB, Aramco, and Trend Micro. SOC 2 and GDPR compliant. Multi-model (OpenAI, Claude, Gemini, Mistral).

For more information, visit wonderchat.io.

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Company Name: Wonderchat
Contact Person: Vera Sun
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Country: Singapore
Website: wonderchat.io